Capability Consumer Standards

1. Genuine opportunities

Capability Consumers must only post genuine briefs, opportunities or capability needs.

Do not post opportunities to harvest personal data, benchmark unpaid ideas, promote unrelated services or mislead Capability Providers.

2. Clear briefs

Briefs should clearly explain:

• the capability needed;
• expected outcomes;
• likely timing;
• location or timezone expectations;
• expected working arrangement;
• whether the opportunity is individual, team-based, contract, freelance, employment or another model.

3. Pay and budget transparency

Where possible, state pay, rate, budget or commercial range clearly.

Do not use misleading compensation claims or hide important payment conditions.

4. Respectful communication

Capability Consumers should communicate professionally and avoid pressure, harassment, excessive unpaid tasks or unreasonable response expectations.

5. Discrimination

Capability Consumers must not discriminate unlawfully.

Requirements should be relevant to the capability needed and should not exclude people on unlawful grounds.

6. Legal compliance

Capability Consumers are responsible for their own legal compliance.

This may include employment status, tax, right to work, immigration, data protection, procurement, sector regulation, health and safety, confidentiality and contract obligations.

The Platform does not decide employment status or replace professional advice.

7. Assessments and trials

Any assessment, trial, test task or interview process should be proportionate, relevant and respectful of the Capability Provider's time.

If work product is requested, be clear about whether it is paid and how it may be used.

8. Outcome communication

Where practical, communicate outcomes promptly and avoid leaving Capability Providers waiting unnecessarily.

9. Breach of standards

We may remove briefs, restrict features, suspend accounts or take other action where these standards are breached.